Description

Your best customers can become some of your strongest advocates.

Join the Springfield Regional Chamber and SCORE Western Massachusetts for Turn Customers into Champions, a workshop focused on creating customer experiences that build trust, strengthen loyalty, and keep people talking about your business.

Learn practical ways to improve the customer experience, encourage meaningful feedback and referrals, strengthen long-term relationships, and turn satisfied customers into enthusiastic champions for your brand.

If you want to build stronger customer relationships and generate more business through loyalty and word of mouth, this workshop is for you.

Thursday, January 14, 2027 | 1:30–3:00 PM
TD Bank Conference Center | 1441 Main Street, Springfield